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Shipping Guide
Do you ship to my country?
Please create an account by clicking the "My Account / Order Status" link at the top right hand side of our site. During signup we'll ask for your shipping address details including country. If your country is not in the dropdown menu of available countries, unfortunately we cannot ship to your country at this time.
At this time we ship to the following Country's:  United States, Canada, United Kingdom and Japan.
What are my payment choices?
  During the checkout process you may choose any of our current payment options and continue to place your order. We Accept All Major Credit Card payments. As well as PayPal, Google Checkout and Money Orders. Please note that we will not ship your order until we receive payment from you.
When will my order ship and what are my shipping charges?
  Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We will ship your order shortly after we receive payment from you. Please allow approximately 7-10 Days for Custom Production Time. If you would like your order sooner please choose Priority Delivery for 4-6 day Custom Production Time or Express Delivery for 1-2 Day Custom Production time at checkout and your order will be expedited. Pet Tag Orders Only will be shipped in 1-2 Days.
What is the return policy?
  Please see our Terms & Conditions for complete details regarding our return policy.